terms and conditions
1. Membership and Account
Users are required to enter their correct and complete information when registering to purchase from the site.
The user is responsible for maintaining the username and password, and any activity carried out through his/her account will be the responsibility of the user.
If any unauthorized activity is observed, the user is required to immediately notify the site support.
2. Purchase and Order Registration Rules
All orders placed on the site will enter the preparation and shipping phase after payment confirmation.
In the event of any error in pricing, specifications, or book availability, the site will be authorized to cancel the order and refund the payment.
The order is only considered final when a message or email confirming the order has been sent to the buyer.
3. Payment methods
Payment for orders is made only through the methods announced on the site (secure bank payment gateway or card-to-card).
Any payment outside of the official site methods will not be approved by support and is the responsibility of the user.
4. Shipping and delivery of orders
Physical orders are shipped based on the address entered by the user and via the selected shipping method (Pintaz Post, Tipax, Courier, etc.).
Delivery time varies depending on the buyer’s geographical location and shipping type.
In the event of a delay in shipping due to reasons beyond the store’s control (such as postal problems, weather conditions, etc.), the store will not be responsible for compensating for the time but will be obligated to follow up.
5. Digital books
Once a digital version (PDF, ePub, etc.) has been purchased and downloaded, due to the nature of the file, there is no possibility of cancellation, refund, or exchange.
The user is responsible for maintaining the purchased files, and the store is not obligated to resend them after delivery, except in the event of a technical problem.
6. Intellectual property
All content on the site, including text, images, designs, logos, and data, is owned by [your site name] and any use thereof without written permission is unauthorized and subject to legal action.
Copying, republishing, or selling digital content on the site without written permission is prohibited.
7. Privacy
We are committed to protecting the privacy of our users. Your personal information will only be used to fulfill orders and improve our services.
Full details of how we collect and use your data are explained in our Privacy Policy.
8. Canceling or changing an order
The user can cancel their order before it is shipped.
After shipping, cancellation of an order is only possible in accordance with the terms of the return policy page.
Any request to change the address, contact number or order information must be registered through support.
9. Responsibilities and Limitations
The site is not responsible for problems caused by incorrect information entered by the user.
Any improper use of the site’s services, fake purchases, or behavior contrary to the laws of the country will result in the user’s account being blocked.
In the event of technical errors, the store is committed to resolving them as soon as possible.
10. Changes to the Rules
[Your Site Name] reserves the right to change the terms of these Rules at any time.
Any changes will be effective upon posting on the Site. Users are encouraged to review this page periodically.
11. Contact Us
For any questions, criticisms or suggestions, you can contact us through one of the following ways:
Email: [your email]
WhatsApp or Telegram Support: [support number]
“Contact Us” section on the site
✨ Our Goal
At [your site name], we believe that books are a bridge between the mind and the future.
Our mission is to make your access to valuable books easy and secure with transparency, respect, and commitment.